External ISO Audit

Message from Director Quality Assurance

In order to enhance efficiency, effectiveness and customer satisfaction in all its operations, Kibabii University has standardized its operation based on the ISO 9001:2015. The University attained the Certification after successfully achieving the ISO 9001:2008 certification in the year 2016. The University achieved this seal of quality from SGS Kenya and UKAS Management System of United Kingdom the leading international providers of QMS. This was a culmination of a concerted effort by the entire staff of the University stakeholders. We successfully transitioned to the new standard in 2017. Further, the University underwent a re-certification audit in August 2020 by SGS Kenya. As a testimony of compliance in the set standards, the University Excelled in the re-certification.

ISO certification has enhanced the international recognition of the University improving the Webometric ranking. A culture of evidence-based decision making, teamwork and ransformative leadership has been inculcated in both staff and students. This has has resulted in increased efficiency in service delivery and continual improvement in all processed. Some of the achievements and innovation in strengthening the University’s quality management system include; internal audits, external audit, sensitization and training on ISO standards, training of lead auditors and management reviews.

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