Kibabii University attained ISO 9001:2015 certification in November, 2019 after a successful certification audit conducted by SGS Kenya Ltd. Surveillance audits are conducted to ensure the University quality management system has continued to fulfil requirements of the certification audit. It is a periodic audit performed by an external auditor to ensure that an organization still meets ISO standard requirements SGS Kenya external auditor, Mr. Jared Ogutu conducted a surveillance audit virtually from 4th to 5th August, 2020. The areas sampled were:
- Vice Chancellor’s Office
- Management Representative’s Office
- Academic Affairs Department
- Curriculum Development (Deans and CoDs)
- Administration & Human Resource Department
- Procurement Department
- Students Affairs’ Department
- Hostel’s Department and
- Estates Department
The objectives of the audit were to determine conformity of the management system, or parts of it with audit criteria and its: ability to ensure applicable statutory, regulatory and contractual requirements are met; effectiveness to ensure the client can reasonably expect to achieve specified objectives, and ability to identify as applicable areas for potential improvement.
The audit team conducted a process-based audit focusing on significant aspects/risks/objectives required by the standard. A sampling process was used, based on the information available at the time of the audit. The audit methods used were interviews, observation of activities and review of documentation and records. The structure of the audit was in accordance with the audit plan that was sent to the University a month to the audit. The audit team concluded that the organization has established and maintained its management system in line with the requirements of the standard and demonstrated the ability of the system to systematically achieve agreed requirements for products or services within the scope and the organization’s policy and objectives.
The Surveillance audit team recommended that, based on the results of this audit and the system’s demonstrated state of development and maturity, management system certification be continued