{"id":2951,"date":"2025-06-30T12:35:12","date_gmt":"2025-06-30T12:35:12","guid":{"rendered":"https:\/\/sobe.kibu.ac.ke\/?p=2951"},"modified":"2025-12-24T19:18:20","modified_gmt":"2025-12-24T19:18:20","slug":"the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya","status":"publish","type":"post","link":"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/","title":{"rendered":"The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2951\" class=\"elementor elementor-2951\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-78ec6e67 elementor-section-full_width elementor-section-height-min-height elementor-section-items-stretch elementor-section-height-default\" data-id=\"78ec6e67\" data-element_type=\"section\" id=\"ourgoal\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-12d81f1c\" data-id=\"12d81f1c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-720e469a elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"720e469a\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-324fba2a elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"324fba2a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4ba389db\" data-id=\"4ba389db\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3bab5bd6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3bab5bd6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1364a080 elementor-invisible\" data-id=\"1364a080\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-562c8138 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"562c8138\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2024<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7590cd08 elementor-invisible\" data-id=\"7590cd08\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78a07a1d elementor-widget elementor-widget-heading\" data-id=\"78a07a1d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">KIBU Authors<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65db1599 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"65db1599\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Fred Atandi<\/p><p>Sirai Chebet Sylivia<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-2cb52b8b elementor-invisible\" data-id=\"2cb52b8b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20205bc0 elementor-tablet-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"20205bc0\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/www.irejournals.com\/paper-details\/1706042\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VIEW ON PUBLISHER SITE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b0dac14 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b0dac14\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2b2cf6e2 elementor-invisible\" data-id=\"2b2cf6e2\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-182be761 elementor-widget elementor-widget-heading\" data-id=\"182be761\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Abstract<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee87ac4 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"4ee87ac4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Service innovation strategies play a crucial role in enhancing the performance of the judiciary by introducing new or significantly improved services, processes, and delivery methods. Despite the recognized importance of service innovation, the Kenyan judiciary, particularly in the North Rift Region, faces several challenges that hinder its effective implementation. This study aims to investigate the role of service innovation strategies in enhancing the performance of the judiciary in the North Rift Region of Kenya. The study employs a descriptive survey research design and collects data from a sample of 317 judicial officers and staff using a structured questionnaire. The findings reveal that customer care services, e-filing systems, and case management innovations have significant positive correlations with the judiciary&#8217;s performance. The service innovation strategies collectively explain a significant proportion of the variance in the judiciary&#8217;s performance, with each strategy being a significant predictor of performance. The study contributes to the growing body of knowledge on service innovation in the public sector and provides valuable insights and recommendations for policy and practice in the judiciary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>2024 KIBU Authors Fred Atandi Sirai Chebet Sylivia VIEW ON PUBLISHER SITE Abstract Service innovation strategies play a crucial role in enhancing the performance of the judiciary by introducing new or significantly improved services, processes, and delivery methods. Despite the recognized importance of service innovation, the Kenyan judiciary, particularly in the North Rift Region, faces [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-2951","post","type-post","status-publish","format-standard","hentry","category-research-list"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya - School of Business and Economics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya - School of Business and Economics\" \/>\n<meta property=\"og:description\" content=\"2024 KIBU Authors Fred Atandi Sirai Chebet Sylivia VIEW ON PUBLISHER SITE Abstract Service innovation strategies play a crucial role in enhancing the performance of the judiciary by introducing new or significantly improved services, processes, and delivery methods. Despite the recognized importance of service innovation, the Kenyan judiciary, particularly in the North Rift Region, faces [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/\" \/>\n<meta property=\"og:site_name\" content=\"School of Business and Economics\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-30T12:35:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-24T19:18:20+00:00\" \/>\n<meta name=\"author\" content=\"kibabii\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"kibabii\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/\"},\"author\":{\"name\":\"kibabii\",\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/#\/schema\/person\/25bde4d3fd0e4da59a7468c9f39de458\"},\"headline\":\"The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya\",\"datePublished\":\"2025-06-30T12:35:12+00:00\",\"dateModified\":\"2025-12-24T19:18:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/\"},\"wordCount\":201,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/#organization\"},\"articleSection\":[\"Research List\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/\",\"url\":\"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/\",\"name\":\"The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya - School of Business and Economics\",\"isPartOf\":{\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/#website\"},\"datePublished\":\"2025-06-30T12:35:12+00:00\",\"dateModified\":\"2025-12-24T19:18:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/kibu.ac.ke\/sobe\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Faculty Publications\",\"item\":\"https:\/\/kibu.ac.ke\/sobe\/faculty-publications\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/#website\",\"url\":\"https:\/\/kibu.ac.ke\/sobe\/\",\"name\":\"School of Business and Economics\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/kibu.ac.ke\/sobe\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/#organization\",\"name\":\"School of Business and Economics\",\"url\":\"https:\/\/kibu.ac.ke\/sobe\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/kibu.ac.ke\/sobe\/wp-content\/uploads\/2025\/12\/KIbabii-Logo-1024x923-1.png\",\"contentUrl\":\"https:\/\/kibu.ac.ke\/sobe\/wp-content\/uploads\/2025\/12\/KIbabii-Logo-1024x923-1.png\",\"width\":1024,\"height\":923,\"caption\":\"School of Business and Economics\"},\"image\":{\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/#\/schema\/person\/25bde4d3fd0e4da59a7468c9f39de458\",\"name\":\"kibabii\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/kibu.ac.ke\/sobe\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d1290ba6f5d0e2707a88baa0e2f5a00b8214d0c1dce43336da834b265d51f88f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d1290ba6f5d0e2707a88baa0e2f5a00b8214d0c1dce43336da834b265d51f88f?s=96&d=mm&r=g\",\"caption\":\"kibabii\"},\"sameAs\":[\"https:\/\/kibu.ac.ke\/sobe\"],\"url\":\"https:\/\/kibu.ac.ke\/sobe\/author\/kibabii\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya - School of Business and Economics","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/","og_locale":"en_US","og_type":"article","og_title":"The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya - School of Business and Economics","og_description":"2024 KIBU Authors Fred Atandi Sirai Chebet Sylivia VIEW ON PUBLISHER SITE Abstract Service innovation strategies play a crucial role in enhancing the performance of the judiciary by introducing new or significantly improved services, processes, and delivery methods. Despite the recognized importance of service innovation, the Kenyan judiciary, particularly in the North Rift Region, faces [&hellip;]","og_url":"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/","og_site_name":"School of Business and Economics","article_published_time":"2025-06-30T12:35:12+00:00","article_modified_time":"2025-12-24T19:18:20+00:00","author":"kibabii","twitter_card":"summary_large_image","twitter_misc":{"Written by":"kibabii","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/#article","isPartOf":{"@id":"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/"},"author":{"name":"kibabii","@id":"https:\/\/kibu.ac.ke\/sobe\/#\/schema\/person\/25bde4d3fd0e4da59a7468c9f39de458"},"headline":"The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya","datePublished":"2025-06-30T12:35:12+00:00","dateModified":"2025-12-24T19:18:20+00:00","mainEntityOfPage":{"@id":"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/"},"wordCount":201,"commentCount":0,"publisher":{"@id":"https:\/\/kibu.ac.ke\/sobe\/#organization"},"articleSection":["Research List"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/","url":"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/","name":"The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya - School of Business and Economics","isPartOf":{"@id":"https:\/\/kibu.ac.ke\/sobe\/#website"},"datePublished":"2025-06-30T12:35:12+00:00","dateModified":"2025-12-24T19:18:20+00:00","breadcrumb":{"@id":"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/kibu.ac.ke\/sobe\/the-role-of-service-innovation-strategies-in-enhancing-judiciary-performance-in-north-rift-region-kenya\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/kibu.ac.ke\/sobe\/"},{"@type":"ListItem","position":2,"name":"Faculty Publications","item":"https:\/\/kibu.ac.ke\/sobe\/faculty-publications\/"},{"@type":"ListItem","position":3,"name":"The Role of Service Innovation Strategies in Enhancing Judiciary Performance in North Rift Region, Kenya"}]},{"@type":"WebSite","@id":"https:\/\/kibu.ac.ke\/sobe\/#website","url":"https:\/\/kibu.ac.ke\/sobe\/","name":"School of Business and Economics","description":"","publisher":{"@id":"https:\/\/kibu.ac.ke\/sobe\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kibu.ac.ke\/sobe\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/kibu.ac.ke\/sobe\/#organization","name":"School of Business and Economics","url":"https:\/\/kibu.ac.ke\/sobe\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/kibu.ac.ke\/sobe\/#\/schema\/logo\/image\/","url":"https:\/\/kibu.ac.ke\/sobe\/wp-content\/uploads\/2025\/12\/KIbabii-Logo-1024x923-1.png","contentUrl":"https:\/\/kibu.ac.ke\/sobe\/wp-content\/uploads\/2025\/12\/KIbabii-Logo-1024x923-1.png","width":1024,"height":923,"caption":"School of Business and Economics"},"image":{"@id":"https:\/\/kibu.ac.ke\/sobe\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/kibu.ac.ke\/sobe\/#\/schema\/person\/25bde4d3fd0e4da59a7468c9f39de458","name":"kibabii","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/kibu.ac.ke\/sobe\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/d1290ba6f5d0e2707a88baa0e2f5a00b8214d0c1dce43336da834b265d51f88f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d1290ba6f5d0e2707a88baa0e2f5a00b8214d0c1dce43336da834b265d51f88f?s=96&d=mm&r=g","caption":"kibabii"},"sameAs":["https:\/\/kibu.ac.ke\/sobe"],"url":"https:\/\/kibu.ac.ke\/sobe\/author\/kibabii\/"}]}},"_links":{"self":[{"href":"https:\/\/kibu.ac.ke\/sobe\/wp-json\/wp\/v2\/posts\/2951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kibu.ac.ke\/sobe\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kibu.ac.ke\/sobe\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kibu.ac.ke\/sobe\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kibu.ac.ke\/sobe\/wp-json\/wp\/v2\/comments?post=2951"}],"version-history":[{"count":3,"href":"https:\/\/kibu.ac.ke\/sobe\/wp-json\/wp\/v2\/posts\/2951\/revisions"}],"predecessor-version":[{"id":3700,"href":"https:\/\/kibu.ac.ke\/sobe\/wp-json\/wp\/v2\/posts\/2951\/revisions\/3700"}],"wp:attachment":[{"href":"https:\/\/kibu.ac.ke\/sobe\/wp-json\/wp\/v2\/media?parent=2951"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kibu.ac.ke\/sobe\/wp-json\/wp\/v2\/categories?post=2951"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kibu.ac.ke\/sobe\/wp-json\/wp\/v2\/tags?post=2951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}