{"version":"1.0","provider_name":"School of Computing &amp; Informatics","provider_url":"https:\/\/kibu.ac.ke\/scai","author_name":"kibabii","author_url":"https:\/\/kibu.ac.ke\/scai\/author\/kibabii\/","title":"The Influence of Emotional Intelligence on Service Delivery - School of Computing &amp; Informatics","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"30EsdUuWwt\"><a href=\"https:\/\/kibu.ac.ke\/scai\/the-influence-of-emotional-intelligence-on-service-delivery\/\">The Influence of Emotional Intelligence on Service Delivery<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/kibu.ac.ke\/scai\/the-influence-of-emotional-intelligence-on-service-delivery\/embed\/#?secret=30EsdUuWwt\" width=\"600\" height=\"338\" title=\"&#8220;The Influence of Emotional Intelligence on Service Delivery&#8221; &#8212; School of Computing &amp; Informatics\" data-secret=\"30EsdUuWwt\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/kibu.ac.ke\/scai\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"2015 KIBU Authors Barasa P. Wawire VIEW ON PUBLISHER SITE Abstract In this paper the authors determine the influence of emotional intelligence in service delivery. The independent variables social skills, self-awareness, social awareness and self-management are analyzed to determine their influence on service delivery. Ex post facto research design was used. The results of the [&hellip;]"}